Frequently Asked Questions
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The Safe Davao QR (DQR) is an electronic contact tracing and travel pass platform intended to be implemented for the following:
As a pass for entry into and travel inside Davao City to implement the requirement that travel must be for goods and accessing essential services or for work/business only;
As a pass in law enforcement checkpoints and barangay patrols implementing the prohibition on non-essential travel;
As a contact tracing log for entry and exit in all offices and establishments;
Airplane travelers shall register for two codes, their QR code for exit in the Davao International Airport (DIA) and their DQR.
The following are required to register with the DQR app:
- All Davao City residents
- Non-residents who will enter Davao City
- All Davao City business establishments and offices
The DQR is needed to enter and move within Davao City.
However, all individuals below 21 years old, 60 years old and above will be issued a DQR that will indicate that they are part of the vulnerable sector to forewarn the checkpoints, offices and establishments.
The registration procedure is easy and will take around 10 minutes to complete.
The following requirements should be prepared before going online to access the DQR link:
A clear photo of one (1) valid ID. The following is the list of a valid ID:
- a. Social Security System (SSS) / Government Service Insurance System (GSIS) Unified Multi-Purpose Identification (UMID) Card
- b. Land Transportation Office (LTO) Driver’s License. Student Permit may be accepted if in card format.
- c. Professional Regulatory Commission (PRC) ID
- d. Overseas Workers Welfare Administration (OWWA) / Integrated Department of Labor and Employment (iDOLE) card
- e. Commission on Elections (COMELEC) Voter's ID or Voter's Certification from the Election Officer with Dry Seal
- f. Philippine National Police (PNP) Firearms License
- g. Senior Citizen ID
- h. Airman License (issued August 2016 onwards)
- i. Philippine Postal ID (issued November 2016 onwards)
- j. School ID
- k. Passport
- l. In the absence of a valid ID, PSA copy of a birth certificate
A clear photo with the valid ID or birth certificate beside the face
A clear photo, facing the camera and showing the entire face (face masks or coverings are prohibited)
A valid mobile phone number
A valid email address
You will be issued a FREE one-time, permanent and unique DQR upon successful online registration, which will be automatically sent to your valid email address. You also have the option to save your DQR on your phone or have it printed.
All individuals are advised to keep their DQR confidential and are prohibited from publicly posting their DQR to avoid identity theft.
You may correct the following information by logging in to your account:
LIST OF INFORMATION THAT MAY BE EDITED BY THE INDIVIDUAL
However, for the correction of your name, you will be required to call the the SafeDavao QR Help Desk at the following contact numbers:
Smart
- 0961-750-3540
- 0961-750-3541
Globe
- 0995-461-6400
- 0995-461-6402
If you do not have an ID or birth certificate, you may register for a DQR in the nearest police station.
The police personnel can decline to issue a DQR if upon interview it is found that you are inconsistent with the information that you have provided or if you cannot prove that the DQR use is for essential travel.
- Step 1: Establishment's contact person registers online via web app to obtain two DQR codes. Once code for the entrance and another code for the exit. To register, please refer to the link: profiles.safe-davao.com/registration/establishment
- Step 2: The establishment prints and posts the QR codes at the entrance and exit points accordingly. Customers have the option to scan the posted codes themselves using the DQR web app scanner upon entering and leaving the place
- Step 3: The establishment may also choose to download the DQR web app scanner and scan the customers' DQR codes at the entrance and exit points.
The following are the equipment that may be used as DQR scanners:
- Smartphone with internet connection
- Tablet with internet connection
- QR code scanning device/machine attached to a Personal Computer with internet connection
If internet connection is not available, a contactless offline taking of picture of the DQR can or the listing down of the alphanumeric code under the QR code can be done by the business establishment or office.
The business establishment or office will then upload the data once online connection is re- established. This offline solution is not encouraged since the office or establishment cannot immediately check the veracity of the DQR.
Task Force Davao (TFD) checkpoints shall be required to scan the DQR upon entry of all individuals. TFD may create a system to check DQR for people travelling together to avoid long queues in the checkpoints.
Davao City Police Office (DCPO) shall conduct scanning in specified checkpoints within the city.
Barangay officials and personnel in proper uniform shall conduct random scanning of all individuals found on the streets within their area of responsibility.
All private and government offices, event venues, hospitals, hotels, malls, stores, groceries, mini-marts, restaurants, carinderia, palengkes, places of worship, educational institutions and all other offices, establishments and organizations shall prepare their online and offline scan for all individuals entering and exiting their area.
Should you have further questions not available in this FAQs page, you may get in touch with the SafeDavao QR Help Desk at the following numbers:
Smart
- 0961-750-3540
- 0961-750-3541
Globe
- 0995-461-6400
- 0995-461-6402